Legal Documents

565 bet Privacy Policy – Your Data Is Completely Safe With Us

565 bet takes the protection of your personal data extremely seriously. This Privacy Policy clearly sets out what information we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026
Language: Bengali
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How We Protect Your Privacy

A quick overview of 565 bet's core data protection pillars

SSL Encryption

All your data is protected with 256-bit SSL encryption. From deposits to login, every transaction takes place over a fully encrypted channel — completely inaccessible to third parties.

Secure Data Storage

Your personal data is stored on secured servers. Firewalls and intrusion detection systems are active to prevent unauthorized access. Regular security audits are carried out.

Data Never Sold

Your personal information is never sold to third parties. We do not share any data with advertisers or data brokers. Your privacy is our priority.

Minimal Data Collection

565 bet only collects data that is strictly necessary to provide its services. No unnecessary information is requested. We strictly adhere to the principle of data minimization.

Right to Data Control

You may request to view, correct, or delete your information at any time. You also have the right to data portability. Submit your request through our simple process.

Cookie Transparency

We are fully transparent about our use of cookies. The purpose of each cookie is clearly explained. You have the option to disable non-essential cookies at any time.

1

Introduction & Scope

565 bet (referred to hereinafter as "we", "us", or "the platform") takes your privacy very seriously. This Privacy Policy ("Policy") describes what information we collect when you use the 565bet.bet website and mobile application, why we collect it, and how it is used and kept secure.

This privacy policy applies to all users of 565 bet's services — whether registered members or unregistered visitors. By using our platform, you are deemed to have accepted this policy.

Summary: We use your information solely to provide better service. Your data is never sold, misused, or shared without your consent.

This policy has been written in plain English with our Bangladeshi users in mind. If anything is unclear, please reach out to our support team directly.

2

What Information We Collect

565 bet collects various types of information in order to provide its services. Below is a detailed breakdown of what data is collected, when, and how.

Data Type Example Collection Time
Identity Information Name, date of birth, nationality At Registration
Contact Information Email, mobile number At Registration
Identity Verification Documents NID, Passport, Driving License During KYC verification
Financial Information BKash/Nagad number, bank account Payment Timeframe
Device & Technical Information IP address, browser, OS While using the site
Gaming Activity Betting history, win/loss records While playing games
Communication Records Support chat, email correspondence While using support

We never store your full payment card number or PIN. Payment details are processed directly through a secure payment gateway.

3

How Your Information Is Used

565 bet uses collected data for the purposes outlined below. Each purpose has a clear justification, and data is never used beyond what is necessary.

  • Account Management: For registration, login, password recovery, and account verification.
  • Payment Processing: To process deposits and withdrawals securely and to prevent fraud.
  • KYC & Compliance: To verify age, confirm identity, and comply with anti-money laundering laws.
  • Service Improvement: To analyze user experience and improve the platform.
  • Personalized Offers: To show you relevant bonuses and promotions based on your play style.
  • Support Services: To resolve your issues quickly and effectively.
  • Security Assurance: To detect suspicious activity and keep the platform secure.
  • Legal Obligations: To comply with regulatory requests and legal requirements.

We never use your information for any purpose beyond what is listed here. If we ever need to use your data for a new purpose, you will be informed in advance and your consent will be obtained where required.

4

Who We Share Your Data With

565 bet does not sell your data. However, in limited circumstances, certain information may be shared with specific third parties. In every such case, data protection is ensured through strict contractual agreements.

  • Payment Provider: bKash, Nagad, Rocket, etc. — only the information required to complete transactions.
  • Game Software Provider: Limited data necessary for game operation (e.g., player ID).
  • KYC & Verification Services: Documents may be verified by a licensed third party for identity confirmation purposes.
  • Law Enforcement Agencies: When required by a court order or legal obligation.
  • Analytics Partners: Anonymized data may be used to improve service quality.

Important: Data Protection Agreements (DPAs) are in place with all third-party service providers. They are not permitted to use the information we share with them for their own purposes.

5

Our Data Protection Measures

565 bet follows the highest industry standards for data protection. Our technical and organizational security measures are outlined below.

  • 256-bit SSL/TLS Encryption: All data transfers, from site access onwards, are fully encrypted.
  • Two-Factor Authentication (2FA): Option to enable an additional layer of security on your account.
  • Firewall & DDoS Protection: Servers and data are protected against external attacks.
  • Regular Security Audits: Regular penetration testing is conducted by third-party specialist teams.
  • Access Control: Staff are granted access only to the information necessary for their role.
  • Data Backup: Secure encrypted backups are maintained on a regular basis.

In the event of a data security breach, we will notify affected users by email within 72 hours and take all necessary action. 565 bet actively maintains a Data Breach Response Plan.

6

Cookie Policy

565 bet uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience on the site. We use the following types of cookies.

  • Essential Cookies: Maintains login sessions and ensures security. These cannot be disabled.
  • Performance Cookies: To understand which pages of the site are used most. Data is collected in anonymized form.
  • Functionality Cookies: To remember your preferred language and settings.
  • Targeting Cookies: To show you relevant promotions. You can opt out of these at any time.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain parts of the site.

7

How Long Your Data Is Retained

565 bet does not retain user data longer than necessary. Different retention periods apply depending on the type of information.

Data Type Retention Period
Account Information 5 years after account closure
Transaction Records 7 years (legal obligation)
KYC Documents 5 years after account closure
Gaming Activity 3 Years
Support Contact 2 years
Cookies & Analytics 13 months

Once the retention period expires, data is securely deleted or anonymized. Certain data may be retained longer due to legal obligations.

8

Your Rights

Every registered user on 565 bet has the following rights regarding their personal data. Contact our support team to exercise any of these rights.

Right of Access

You may request a full record of the information we hold about you at any time. All requested data will be provided within 30 days of your request.

Right to Rectification

If any of your information is incorrect or incomplete, you may request a correction. Amendments are typically processed within 7 business days.

Right to Erasure

After closing your account, you may request deletion of your data. However, certain information may need to be retained for a specified period due to legal obligations.

Right to Data Portability

You can export your data in a machine-readable format (CSV/JSON), giving you full control over your personal information.

Right to Object to Processing

You may object to the processing of your data for marketing or profiling purposes, and we will stop using it for those purposes.

How to Submit a Request: To exercise any of your rights, email us at support@565bet.bet or reach out via support chat. We will respond within 30 days of verifying your identity.

9

Children's Privacy

565 bet strictly does not permit anyone under the age of 18 on its platform. We do not knowingly collect personal data from minors.

  • Age verification is carried out at the time of registration.
  • If a user is found to be under 18, their account will be suspended immediately.
  • All collected data will be permanently deleted.
  • If you believe a minor has opened an account using your identity, please notify us immediately.

For parental concerns, please visit our Responsible Gaming Visit the page.

10

Privacy Policy Updates

565 bet reserves the right to update this privacy policy as needed. You will be notified in advance of any significant changes.

  • For significant changes, a notice will be sent to your registered email address.
  • The "Last Updated" date at the top of the page will reflect the change.
  • Continued use of the site after any changes constitutes acceptance of the updated policy.
  • If you do not agree with the changes, you always have the option to close your account.

The most current version of this Privacy Policy will always be available on this page. Previous versions may be provided upon request.

11

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. We give every message our full attention.

Data Protection Officer (DPO)
Email: support@565bet.bet
Support hours: 7 days a week, 24 hours a day
Response time: typically 2–3 business days, up to a maximum of 30 days.

When a complaint is raised, our team will first attempt to resolve it directly. If a resolution cannot be reached, you have the right to escalate the matter to the relevant regulatory authority. 565 bet takes all valid complaints seriously and is committed to resolving them promptly.

Start Gaming Safely – Join 565 bet Today

Your information is completely secure with us. 565 bet is committed to protecting your privacy through SSL encryption, a strict privacy policy, and transparent practices.

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